Refund policy

Refund Policy

At Palm Tree, customer satisfaction is our top priority. However, please note that we do not offer refunds. Below are the details of our policy:

No Refunds

• All Sales : All purchases made on our website are final. We do not offer refunds for any products once the order has been processed and shipped.

Exchanges and Store Credit

• Defective or Damaged Items: If you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will be happy to exchange the item for a new one or provide store credit.
• Contact Information: To report a defective or damaged item, please email us at anshuseksaria@gmail.com with your order number and a photo of the defective or damaged item.

Exceptions

• Incorrect Items: If you receive an incorrect item, please contact us within 7 days of receiving your order. We will arrange for the correct item to be sent to you at no additional cost.

Customer Service

If you have any questions or concerns about our refund policy, please contact our customer service team at anshuseksaria@gmail.com or 9831036369. We are here to assist you..